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Domina by MichelleDomina by Michelle
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faqS

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Do you ship worldwide?

Yes we ship worldwide. Cost and delivery time may vary depending on your location.

Do you accept foreign currencIES?

Apart from Naira, we also accept payment in dollars and euros, please use Paystack at checkout.

DO YOU SELL WHOLESALE?

Yes we do, you can request for our line sheet by sending a mail to wholesale@dominabymichelle.com 

I haven’t received my order and it’s passed THE delivery time frame ?

You might sometimes, experience a slight delay in delivery from our logistics partner, not to worry, your order will definitely be delivered. You can as well, track your your parcel with the tracking number and link provided.

Can I customize my order?

Unfortunately we do not offer alterations at the moment.

How long before I get a refund?

You will receive a refund 4-7 working days after  item(s) are received, inspected and approved. Notify us by filling out the return form, before proceeding to send back your order.

Where is your store located?

We are online, and do not have a physical store at the moment, however, you can checkout any of our listed stockists close to  you.

CAN I CANCEL MY ORDER?

If you change your mind about an order, contact us within 24 hours. Please note, we are unable to cancel orders that have been processed.

WHY WAS MY ORDER CANCELLED?

An order may be cancelled if the item(s) are no longer available. You can contact our team for further clarification.

I AM UNSATISFIED WITH MY ORDER

We strive to provide you with maximum satisfaction, however, if at any point you are not happy wit your piece(s),  please contact us , and be rest assured we will come to a resolution.

 

  • ABOUT US
    • Meet the creator
    • Behind The Seams
  • SUSTAINABILITY
    • Fabrics
    • Hand dyeing/ Batik
    • Standard tailoring
    • Dyes
    • ETHICAL PRACTICES
      • Social impact
      • Fair trade
  • Contact us
  • FAQs
  • Size chart
  • Shipping & returns policy
  • Track your order here
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Copyright 2023 © Domina by Michelle
  • Shop
    • DBM Premium
    • DBM Essential
    • New in
    • Shop all
    • Tops
    • Bottoms
    • Dresses
    • Jumpsuits
    • Sets
  • OUR STORY
    • About us
    • Meet the creator
    • Behind The Seams
    • Social impact
    • Press
  • LOOKBOOK
    • Earthly gifts 2023 look book
    • CAMPAIGNS
      • Earthly gifts 2023
      • The past before me 2022
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